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Social Media Management Platform (Media Injection)
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Google Search Autopilot App
Account set up | Getting started with Search Autopilot
Troubleshooting
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Account set up | Get started with Shopping Autopilot
Getting started with Shopify
Troubleshooting
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Account set up | Getting started with Social Publisher
Ad Creator App (Pro)
Getting started with Ad Creator
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Asset Scheduler
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General
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Ad Fatigue and Hyper Optimisation
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Reporting
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Budget
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Targeting
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Specs
Disapproved
Social Media Management Platform (Media Injection)
Media Injection for administrators
Where to start
Projects
Main dashboard
Troubleshooting
CRM search
Tasks
Media library
Statistics
Content calendar
Search profiles
Thematic dashboard
Manage settings
Conversation Dashboard
Back to home
Support
Social Media Management Platform (Media Injection)
Subscription Manager
Google Search Autopilot App
Account set up | Getting started with Search Autopilot
Troubleshooting
Google Shopping Autopilot App
Account set up | Get started with Shopping Autopilot
Getting started with Shopify
Troubleshooting
Social Publisher App
Account set up | Getting started with Social Publisher
Ad Creator App (Pro)
Getting started with Ad Creator
Asset Finder | Add-on
Asset Scheduler
General
What's new
The Next Ad
General
Feature
Ad Fatigue and Hyper Optimisation
Where to start
Setup
Brands
Imports
Troubleshooting
The Next Ad Academy
Facebook
Instagram
Tag Management
Ad accounts
Feeds
Audiences
Campaigns
Reporting
Campaigns
Budget
Goals
Overview
General
Buying types
Basics
Ad Sets
General
Placements
Budget
Bid info
URL tags
Ads
Targeting
General
Basics
Specs
Disapproved
Social Media Management Platform (Media Injection)
Media Injection for administrators
Where to start
Projects
Main dashboard
Troubleshooting
CRM search
Tasks
Media library
Statistics
Content calendar
Search profiles
Thematic dashboard
Manage settings
Conversation Dashboard
Social Media Management Platform (Media Injection)
Media Injection for administrators
Labels
Channels
Overlays for statistics
Users
Chart colors
Adding a channel
Adding a Play Store channel
Brands
User groups
See more
Where to start
Browser requirements
What is Media Injection?
Widgets and filters
Dashboard menu
Keyboard shortcuts
Brands
Account preferences
Logging in
Changing Desktops
How do I create a business profile for Instagram?
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Projects
Starting a new project
The project popup menu
The project dashboard
Can I edit a post that is already created and will be put online at a later time?
Is it possible to adjust a post after publishing a post on Facebook through MI?
Is it possible to add a channel to an ongoing project?
Is it possible to add an Instagram post to a project after publishing it from the network?
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Main dashboard
All messages
Online results
Twitter lists
Project messages
Public messages
Social results
Message options
Can I answer Facebook replies/comments with a private message?
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Troubleshooting
Code: 203 - when authorizing channels
Code 1014 or 1006 - when adding/ editing a user
I can't log in.
An error occurred. Please try again. - when replying/commenting
Publishing errors
108, Forbidden 403 message (#230)
A user can't edit, schedule or publish a post
Since the last MI update I've not been able to log onto MI. What should I do?
Can't add or edit message to the publication
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CRM search
User dashboard
Find all your fans and followers
Tasks
Task list screen
Task dashboard
Tasks popup screen
What does "User blocked by [username]" mean?
Is it possible to see the reaction rate?
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Media library
Media file size
Upload(ed) media
Statistics
Four statistical levels
Statistics dashboard
Different statistical widgets
What is the difference between reach and impressions?
What is the difference between Activation Rate and Engagement Rate?
The sentiment of Brand X is 100% negative. How’s that possible?
Why are my Facebook Insights statistics not shown?
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Content calendar
Message types
Adding a mention
Composing new messages
Projects and drafts
Publication overview
Mentioning pages
Can we post or comment with GIFs?
Can I publish 360 degrees photos?
Is it possible to change the picture of a video?
What are the image sizes per channel?
What is gating and targeting?
Mentioning in Facebook - is it possible?
What happens when I schedule my post through the external queue?
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Search profiles
Search profile dashboard
Manage your search profiles
Quick search and full search
Adding a full search
Adding a quick search
We reached the maximum number of searches in our Media Injection account. Is it possible to delete full or quick searches without losing data?
Is it possible to edit a quick or full search after they have been created?
Why am I not getting any new results in my social results/online results?
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Thematic dashboard
Happening now
Best content
Search reports
Good to know
Splash screen
Overall dashboard
Growth performance
See more
Manage settings
How can I delete a channel?
Can I get a branded shortener in Media Injection?
Can I disable the publish option for users in the platform?
I'm trying to add a new Instagram but I don't get to see the channel
A new user doesn’t have access to some of the brands. How can I give him access?
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Conversation Dashboard
Is it possible to reply to social/online results?
Is Media Injection retrieving my Facebook ads as well?
Is it possible to block a fan/follower in Media Injection?
Why aren’t new messages entering the streams?
Can I send an emoji in my reply?
When I want to retweet a message from the Twitter lists, can I choose from which channel I want to send the retweet from?
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